You know, running a garden-focused business isn’t just about selling plants—it’s about growing connections. That’s why, from day one, we’ve made it a point to personally reply to every email that lands in our inbox. Seriously, even our founder, Maria, still finds time to answer questions about soil pH or share her favorite pruning tips. It’s those little conversations that remind us why we started this in the first place.
Got a question about your order? Need advice on that stubborn hydrangea? Or maybe you just want to chat about your latest garden project—we’re all ears. Here’s how you can reach us:
Oh, and if you’re in a hurry, try our live chat during business hours—it’s like having a gardening buddy on speed dial.
Let’s be honest: most companies say they care about feedback, but how many actually act on it? Last year, we redesigned our entire packaging because three customers mentioned it wasn’t eco-friendly enough. That’s the kind of stuff that keeps us up at night (in a good way). So whether it’s a complaint, a crazy idea, or just a “hey, loved my new trowel,” hit us up—we read every single message.
P.S. If you’re wondering why we’re based in Chile? Let’s just say the coffee’s great, but the growing season? Even better.
